Delivery & Returns Information
We offer Free standard P&P service for all UK orders.
All UK orders are generally delivered in 1-3 days by Royal Mail First Class Signed For.
£4.95 For Guaranteed UK Next Day Express Delivery With Tracking Number.
This Service is either by Royal Mail Special Delivery or DPD Next Day.
£10.95 Flat rate to Rest of the World.
Except remote locations for which a price will be available on request. Delivery times varies depending on location and customs delays.
General Delivery T & C’s
Orders received before 2pm are generally delivered to mainland UK areas the next working day.
Whilst every effort is made to ensure next working day delivery in the UK, this cannot be guaranteed generally and in particular:
(i) For all parts of the Scottish Highlands and Islands.
(ii) In the event that the carrier used by Stunning Jewellery fails to comply with instructions to deliver next working day.
(iii) In the event of industrial action by the carrier used by Stunning Jewellery.
For shipments outside of the EU, we are obligated to attach an invoice to the outside of the package, and to declare the full value of the goods on customs label. Additional customs duties or taxes incurred are the responsibility of the buyer.
Stunning Jewellery cannot be held responsible for any delivery delays caused by customs processing.
Stunning Jewellery reserves the right to alter delivery charges and all deliveries will be invoiced at the prices current at the time of despatch.
Goods will be delivered by a carrier nominated by Stunning Jewellery, or by any other method Stunning Jewellery chooses.
Stunning Jewellery cannot accept liability for any loss resulting from late delivery or non-delivery of Goods.
Please note no stock is held on site.
We accept returns for up to 14 days providing the item is unworn and in its original packaging and condition. Along with all its original labels and tags intact. We do not accept any returns on earrings, due to hygiene reasons, customised rings or any jewellery resized or engraved to request.
To return an item buyer must click on following link (Returns form) to obtain a RMA number and the returns address.
Buyer is responsible to pay for appropriate return postage, i.e. tracked and signed for and to keep proof of postage in case of lost package dispute.
Before a refund can be issued, all returned item/items will be inspected to ensure all returns criteria has been met.
Refunds issued will not include original shipping costs Incurred by Stunning Jewellery.